
Legal Services Commission, Queensland
Kellie has been at the Commission for five years and in her current role for three years. She manages five teams at the Commission which cover the spectrum of complaints handling – from the initial enquiries made by members of the public and the assessment and investigation of complaint and Commission initiated investigation matters (i.e. own motion investigations). She also has oversight of various compliance activities at the Commission such as monitoring compliance with undertakings given by practitioners, audits of incorporated legal practices and requests for review of decisions made by the Commissioner.
Her career in legal regulation started in the Top End. After 18 years in general private practice in regional Queensland, a move to Darwin saw her take up a role at the Law Society Northern Territory. Four years in the role of Manager Regulatory Services at the LSNT exposed Kellie to the breadth of the legal regulatory framework – as the primary regulator for the Northern Territory profession the LSNT was responsible for practising certificates, trust account and CPD compliance, and complaint investigation and prosecution, as well as playing a role in the admission process, law reform, etc. She continued to have a key role in oversight of the LSNT’s regulatory function when she stepped into the role of Chief Executive Officer in 2016, a position she held for over three-and-a-half years. Her return to Brisbane for family reasons in March 2020 ultimately led to Kellie taking up a position at the Commission.